Posts Tagged ‘User Experience’
Emotion and VUI
“VUIs have tremendous potential for enhancing the experience of any mobile phone user.”
When you hear the term voice user interface (VUI), what comes to mind? Most likely, memories of an interactive voice response system (IVR) for customer service arise. IVRs are certainly not going away. For many companies, they remain the foremost contact point with customers. But voice user interfaces are more than just IVRs. In fact, VUIs...
0 Comments | This entry was posted on Oct 10 2008
What is User Experience?
"User Experience", often abbreviated "UX", is the quality of experience a person has when interacting with a specific design. Originally used in reference to human-computer interactions – and still largely associated with those disciplines – the term is now used to refer to any specific human-design interaction, ranging from a digital device, to a sales process, to an entire conference. Perhaps due to its organic development and lack of formalization, "User Experience" may be defined...0 Comments | This entry was posted on Oct 01 2008